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All Episodes

Friday, December 25, 2020 Sign in Sheet and Other Tips to Let the Customer Know you Showed Up

I recently recorded a podcast on how showing up is half the battle. But what if the customers don’t know that you showed up or accuses you of not show...

Thursday, December 24, 2020 Cold Weather and Water Testing Anomalies

Water testing in cold pool water

Wednesday, December 23, 2020 Dead Critter Disposal the Horror of Pool Service

This is the gross or darker side of pool service. Finding a dead critter in a customer’s pool. What do you do with the dead critter and how do you mak...

Tuesday, December 22, 2020 Year End Audit of Your Business: Are you Making Any Money?

Is your pool service business making money? How would you know unless you did a year-end audit? I focus on three areas to look at, your income, your e...

Monday, December 21, 2020 Tips on Selling VS Pumps to Your Customers

With July 19th, 2021 as the end date for sales of single-speed pumps for in-ground pools of more than 1- horsepower, it looks like Variable Speed Pump...

Friday, December 18, 2020 Are you Bringing the Industry Down or Building It Up?

Are you bringing the Industry down or is the way you do business bringing the Industry up? I think that being ignorant is not a bad thing and it opens...

Thursday, December 17, 2020 What Spare Parts Should You Carry For Your Pool Route?

Have spare parts on your service truck or van is critical and a great time saver. I go over some of the spare parts that I carry and I think the list ...

Wednesday, December 16, 2020 Why I Think Cartridge Filters are the Best Pool Filters

Everyone has an opinion when it comes to filters and which filter type we think is best. I happen to lean heavily towards cartridge filters even thoug...

Tuesday, December 15, 2020 Using Liquid Chlorine In Place of 3” Tablets

I know the coming 3” Tri-Chlor Shortage has been talked to death already but I am focusing here in this podcast on some effective ways to use liquid c...

Monday, December 14, 2020 Sutro Smart Water Monitor - The Most Advanced Smart Water Tester On the Market Today!

In this episode, I sit down with the Founder of Sutor Ravi Kurani and the Head of Marketing Jarie Bolander as we go over some of the great features fo...

Friday, December 11, 2020 Cold Water and Some Things to Note

If you own a pool are service pools in areas where we don’t close the pool for the Winter, there are some things about cold water that you need to be ...

Thursday, December 10, 2020 Are you Still Using a Spa Wand?

The Spa Wand is a great device to use when cleaning Fiberglass spas, but it is a bit dated. I used one in the ’90s and in the year 2020, there are man...

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