All Episodes

I go over the three top portable vacuum systems that should be added to your arsenal of pool cleaning equipment. I touch on the Bottom Feeder, the Vac...

Taking a break to recharge and to spend time with your family is essential in any business. Maybe sometimes even more essential in ours after a brutal...

Providing excellent customer service is a bit  of an art form. This does not mean your prices are lower than everyone else or that you provide some fr...

I kind of go back and forth on Chemical Only service accounts. While I have a few of these I only have taken them on under very strict criteria. They ...

National Pool Partners (NPP) is an organization that is purchasing large pool companies in the Sunbelt and they are basically operating these companie...

One trait that I think you need as a business owner is  character. Or a better word would be integrity. Being a whole person. What are some aspects of...

In this episode, I ask Bob the differences between a Commercial pool and a residential pool. If you are thinking about making the jump to Commercial p...

In this final part of “What Would Bob Do?” I ask Bob Lowry what he would tell a customer who doesn’t want to run his pool pump for longer hours becaus...

I asked Bob Lowry a series of “What would Bob do?” questions and in this episode, I ask him what he would do with 4” of rain predicted that week and h...

In this series, I ask Bob Lowry what would he do if he were out there riding along with you in your service truck. How would Bob handle a pool with co...

If you have tried to buy equipment of any kind this season you probably have experienced long wait times and many of the most common pieces/parts of e...

I was walking a group member through his new pool and things to do after the initial start-up and during the start-up process. I think these tips are ...