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All Episodes

Thursday, November 5, 2020 Pool Vacuum Systems 101

I don’t think I have recorded a podcast breaking down Pool Vacuum System in detail. I go over how they work and the best use for them. If you know lit...

Wednesday, November 4, 2020 Suction Cleaner Troubleshooting and Tips

In this episode, I go over some does and don’ts with your suction side cleaner and also some tips for them getting stuck on the main drain or step are...

Tuesday, November 3, 2020 Choosing the Best Automatic Cleaner for your Pool

I am often asked which would be the best automatic cleaner choice for my pool? There are basically three types to choose from, a suction cleaner, a pr...

Monday, November 2, 2020 Aqua Magazine and the Current Issues Facing the Pool Trade with Scott Webb, Executive Editor

Aqua Magazine is a great resource no matter what aspect of the pool industry you are part of. Be it service, retail, building, or manufacturing they h...

Friday, October 30, 2020 Basic Business Skills Part 9: Providing Awesome Customer Service

Customer service is something that may not come naturally to you. If you have never worked in the Hospitality or retail environment, you will have a b...

Thursday, October 29, 2020 How Many Pools Can You Service Each Day?

I am asked all the time how many pools can someone do in one day? I know the reason for this question as to the more pools you can do equals more prof...

Wednesday, October 28, 2020 Common Pool Surface Types

The different swimming pool surface types

Tuesday, October 27, 2020 Major Wind Event

If you do pool service chances are your service area will be affected by a major wind event. Here in California, we have what is known as the Sant Ana...

Monday, October 26, 2020 Introducing Pool Service Software (PSS) A Great Routing and Invoicing Software! Interview with Gustavo Velez of PSS

Pool routing and invoicing software is something underused in the service industry. It is a great way to prevent things from falling through the crack...

Friday, October 23, 2020 Basic Business Skills Part 8: Building Goodwill

Building goodwill in the pool industry

Thursday, October 22, 2020 Vacuum System Bags 101: OEM and Aftermarket Bags

There is a variety of vacuum bags on the market for your pool vacuum system. Each manufacturer makes OEM bags for each system but there are two after-...

Wednesday, October 21, 2020 Showing Up Each Week is Half the Battle

If you have ever did a bid for a new service account chances are one of the issues that the customer has had in the past with their other pool company...

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