The fastest way to create friction in a pool service business is to make good people wait for money they already earned. I sit down with Flavia de la Fuente, creator of Field Pay, and pool pro Brett Murdoch to talk about the messy reality most of us live with: checks piling up in a glovebox, subcontractors billing months late, and “quick” payments through Zelle or Venmo that turn into a recordkeeping nightmare. Try it for FREE at the Growth and Pro with Promo Code: BRETT We break down what F...

Show Notes

The fastest way to create friction in a pool service business is to make good people wait for money they already earned. I sit down with Flavia de la Fuente, creator of Field Pay, and pool pro Brett Murdoch to talk about the messy reality most of us live with: checks piling up in a glovebox, subcontractors billing months late, and “quick” payments through Zelle or Venmo that turn into a recordkeeping nightmare.

Try it for FREE at the Growth and Pro with Promo Code: BRETT

We break down what Field Pay is built to do: help pool companies pay technicians and 1099 subcontractors quickly after work is completed, with clean logs that make accounting and profitability tracking easier. Flavia explains how the platform supports the ways field teams actually get paid, from per-job and per-stop payouts to performance-based incentives, and how integrations with systems like Skimmer and Housecall Pro can reduce steps even further. Brett shares what changes once approvals become a one-tap habit and payouts are predictable instead of sporadic.

We also get specific about W-2 teams versus 1099 vendors. Payroll still handles taxes and remains your source of truth, but Field Pay can accelerate spiffs and bonuses tied to behaviors you want more of, like five-star reviews, lead spotting, route coverage, and holiday calls. We cover safeguards like roster-based access to reduce fraud and mistakes, plus practical touches like reimbursements and a Spanish-language app experience.

If you want a tighter back office, better technician retention, and fewer payment surprises, press play. Subscribe, share this with a pool pro who’s tired of chasing invoices, and leave a review so more service companies can find it.

We dig into why paying technicians and subcontractors is one of the biggest hidden choke points in a pool service business, and how speed and clarity can change everything from retention to profitability. Flavia de la Fuente and Brett Murdoch break down how Field Pay streamlines approvals, records, and payouts so we can stop chasing invoices and start running cleaner systems.
• Brett’s origin story in the pool industry and why process matters for scaling
• why cash, checks, and late subcontractor invoices create avoidable risk and wasted time
• how instant payouts after job completion change technician behavior and job coverage
• handling real-world pay types like per stop, per job, route pay, commission-style earnings
• using fast “spiffs” for reviews, leads, referrals, and weekend or holiday coverage
• where Field Pay fits with W-2 payroll and why payroll stays the tax source of truth
• integrations with tools like Skimmer and Housecall Pro to pull completed-work data
• cleaner records for profitability tracking, reconciliations, and year-end reporting
• roster-based controls to prevent misdirected payments and reduce fraud
• pricing tiers and quick setup at Myfieldpay.com
Learn more at swimmingpoollearning.com.
Myfieldpay.com.
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