If you could hop in a time machine and give your younger self one page of business advice, what would you say and what would you beg yourself to stop doing? I take that question seriously and go back to 1988 when I started pool service at 16. What comes out is a set of lessons that every pool technician, pool service pro, and pool route owner can use to build a calmer and more profitable business. First, I talk about a mindset shift that sounds risky but is actually freeing: most customers d...